26 March, 2024

Reservation Account Manager



  • Computer literate and excellent knowledge of PMS, Channel Manager & IDS/OTA’s Extranet systems.
  • Ability to communicate fluently (written & oral) in both Greek and English language. The knowledge of a third language will be considered as an asset.
  • Advanced knowledge of MS Excel, MS Word, Outlook and Internet.
  • Hospitality or Tourism degree.
  • At least 3 years previous experience in Hotel’s Reservations Department. Multi property reservations management will be considered as a strong asset.
  • Politeness, team spirit, communicative, Self-motivated, enthusiastic, budget and numbers oriented


  • Handle all incoming reservations requests
  • Reply to all reservation related incoming calls
  • Update and manage property PMS
  • Update and manage availability and rates in Channel manager
  • Prepare list for hotel credit card authorisations
  • Yield management and implementation of offers in all channels
  • Record weekly hotel statistics
  • Efficient and creative communication with hotel owners
  • Cooperate seamlessly with contracting and sales department of our company

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